Tiara

This error pops up when the RFID scanner that you want to pair with the app does not have its correct license file in ‘Irys/Config’ folder of the tablet. In case of no or incorrect license file, kindly contact Irys Support.

After full charging of scanner, you can scan for appx. 1 hour continuously at maximum power. The stand-by time of the battery is 3-4 days. The battery of the scanner is visible on the right side at the top of the bar. Kindly do not use the scanner while plugged in for charging.
You can purchase an additional battery and a battery charger, if needed.

You can set and adjust the read range of the scanner using power control slider. A common power can be set for all modules (except “Smart View”) through the master power control slider provided in ‘Settings-RFID Scanner-Paired Devices’. You can also set power for individual modules by power control slider of every module. The read range for “Smart View” can be set through a similar slider that pops up while entering the module

You cannot install and run the application apk from an external SD card. To install an application, its apk needs to be copied to internal storage of the tablet and should be run from there.

Data can be imported into the application in 4 ways:

1. Excel Format (as specified by Irys)
2. Remote FTP Server
3. Remote Database Connection
4. Web Services

Images can be uploaded to the application in 2 ways:

1. Directly importing the images to ‘Irys/IrysImages’ folder
2. Copying the images to a folder on FTP Server or external SD card and providing corresponding path in ‘Settings-Image Config’.

Please note that the images should be in JPEG format.

The standard Data Import sheet has 5 reserved columns to accommodate data other than the columns specified in a standard excel. Moreover, if you want to display another name for any particular column, you can do so by typing the new name in the text box provided in ‘Settings-Global Filters’.

Please note that the column name in the standard excel sheet CANNOT be changed

Irys Tiara and RFID devices can work with almost any ERP software using the N-Connect Middleware.

It is an Irys’ proprietary RFID middleware. The tool helps software developers overcome integration hurdles to build a stable, responsive and scalable RFID system in the shortest span of time. By decoupling the ERP from the hardware’s native protocols, N-Connect provides a device agnostic interface that the ERP vendor can use to avail RFID functions with ease and minimal efforts. What this means is that, the initial integration effort drops from 2 months to less than 10 days, making it work like a plug and play solution.

The ‘Push to Scan’ functionality offered by Irys is a new and unique capability the technology offers. The unique id’s of the RFID tagged items can be instantly populated as a list in any open active window of the user’s system like- MS Excel, Notepad, ERP screen, Outlook, Word etc. It simulates a barcode scanner.

The RFID tags can be also encoded using the application from ‘Settings-Encode RFID Tags’. This feature is useful for encoding in case of emergency at exhibitions and shows. However, we recommend a RFID Printer for this operation as it can print and encode the tags simultaneously.

Technically all RFID tags can be re-used. However, re-encoding of such tags with new information becomes a tedious, error prone and complicated task as the process has to be done manually. Moreover, printing on such tags is also not possible.

The life span of a RFID tag depends on the handling of the tag by user. As long as the RFID chip of the tag is not damaged it should read every time upon scanning.

While performing the stock audit function, items get tracked and recorded in the below mentioned categories:

1. Expected –All the items as per the book stock is displayed in this column
2. Scanned – Upon triggering scan, items that are detected populate under this list
3. Conflict – This list indicates those scanned items which do not belong to the selected category/location
4. Unknown – This list shows those scanned tags/items which either do not belong to the client RFID ecosystem or which are redundant now i.e. no longer relevant for use

The session scan functionality of Tiara enables you to perform stock audit in multiple parts. You can pause any time during stock take activity by clicking on “Save” button. On resuming the stock audit, you can continue stock take from the point you had left.

These flags indicate the status of the items in the inventory. E.g. Green flag denotes item is in stock, Orange flag denotes item is either out on approval or not available and Red flag denotes that the item is sold.

There are multiple quotation formats available in ‘Settings-Report Config-Report Format’. You can select one or many at a time. You can choose any one of the many selected options while saving the quotation. In case you wish to get a customize format, it can be done on chargeable basis post ascertaining the scope of work.

The selected items can be saved as Catalogues (pdfs), Quotations (pdfs), Lists (excel).

The email contents and the subject line can be edited or pre-defined for mailing quotations and shortlists to the clients.

Company logo and company information can be updated in the application from ‘Settings-Report Config-Report Info’.

The application supports multiple currencies. You can choose a particular currency from ‘Settings-Info Display-Use Currency’. Moreover, the application has provision to set selling price factor. A Divisor/Multiplier can be applied to selling price from ‘Settings-Selling Price’ and can easily change the price of an item.

Application customization can be done on chargeable basis after a thorough understanding of the scope of work.

In addition to user PIN protection, you can also define different privileges for multiple users.

These can be set from ‘Settings-User Pin’

The Irys Smart View function combined with the Irys Business Intelligence module provide a powerful yet cost effective tool to track customer preferences, verify product viewership against sales, identify slow moving products and reward performing employees

User Training is provided at the time of deployment. In addition, we provide Online and Remote support for a year along with free updates. Post first year, training and updates are included as a part of AMC.

This functionality is used to record movement of items where there is a change of status, ownership or location.